Reflective Journal

Recently, we were issued with a group research project’s to work on. Students are required to establish groups of four students in order to complete this research.  My group were tasked to select a business premise and analyse further on it. We decided to focus out subject toward EMO Bookstore retails, which coincidentally had one of its outlet established in Taylors University campus.

Prior to the group project commencement, I am expecting every member in the group to be actively involved from the beginning till the end and therefore no so called ‘free-rider’ member. This is vital in ensuring the project can be completed on time without compromising the contents. Last but not least, I am expecting the end results of research subject will be able to serve as guidance in my future career.

In the end, I have the utmost confidence that my early expectations are pleasingly fulfilled. Every team member participates admirably with no presence of ‘free-rider’ throughout. Whenever any problem or issues arise, members are able to sit together and reach a final say in the end although everyone had their own opinion on the matter. Moreover, we were not only able to complete the task satisfactorily ahead of time but also able to gain an insight view of managing retail outlets.

The interview session conducted which played an integral part of the project went very well. This might be contributed by factors such as conveniently located venue chosen for interview, excellent cooperation amongst members, very nice and cooperative branch manager,  informative answers as well as un-stressful ambient.

Setting aside the positive side of the interview, we were facing an issue whereby our questionnaires are incomplete after conducting the interview. This had interrupted the on-going process of drafting the project.

 Fortunately however, we were able to overcome the issue by sourcing the required information from the company’s user friendly and informative website.

It is hoped that I will improve further on my questionnaire preparedness. Meticulously prepared questionnaire is vital to ensure that the previous issue encountered will be prevented thus avoiding unnecessary additional work.

In the process of completing this task, I have been able to learn the proper way of conducting an interview and hone my communication skills along the way.

I would like to thank Mr Fadly , the branch manager of the bookstores for his precious time spent with us and also relay my thanks to Miss Regina my tutor not forgetting my group members for their efforts in completing this project.